FAQs

Ordering

Yes. We need you to set up an account to place an order. We have made the process quick and easy with minimal information required.

Please enter it on the checkout page in the field marked "Discount."

Depending on the status of your order, it may be possible to cancel an item or change it to a different size. Please note, we’re unable to combine or add an item to an existing order. If you need to make any amendments to your purchase, please contact us as soon as possible (using the chat button on the bottom right of this page is the quickest!) and we’ll see what we can do.

Pre-order allows early access to the next season’s most-coveted collections and securing the must-have items everyone is talking about before they sell out. Once your order is placed, we will deliver it to you as soon as it’s available.

Shipping policy

Currently, we are just shipping to customers in the United States. We hope to expand in late 2021.

Most orders ship out within one business day and we cover the cost of expedited shipping. However some items have to travel internationally, so they might take a bit longer. Yet other items are made to order, so those will likely take as long as the craftsperson making them needs to guarantee the quality you expect. We strive to give you realistic delivery dates and keep you updated through tracking numbers sent through our system to you.

Shipping is complimentary on orders over $50. Otherwise, shipping is $8.

Returns & exchanges

We use Returnly for industry leading EASY returns.

We accept Credit & Debit cards (Visa, MasterCard, American Express, Discover) as well as PayPal & Apple Pay.